ABSTRACT
The study captioned: organizational conflict and management in higher institutions with a reference to Enugu State University of Science and technology, Enugu. The purpose of this study is to investigate the causes, effects and solutions to ever- increasing crisis and industrial disputes that have bedeviled to University system over the years. To this end, the researcher adopted both the historical and surveys research methods. The data used in making analysis was collected mainly through questionnaire, interviews and review of related interactions. Respondents were also selected by means of simple random sampling method, which gives every member of the university equal changes of being selected. Analysis was carried out using tables, simple percentage and z-test for proportion. A total number of 38,132 respondents formed the population out of which 396% respondents were selected as the sample, making use of Yaro Yarmine sample size formula. Out of 396 questionnaires that were printed and distributed, only 387 were properly filled and returned and the final analysis was based on this figure. Based on the analysis made, the researcher discovered among other things that: The national strike embarked upon by the Academic Staff Union of University (ASUU) in recent times was aimed at compelling the federal government to devote 265 of its annual budget to education in accordance with the UNESCO provisions. On the basis of findings, the researcher therefore recommended among others; that a flexible organizational structure should be instituted to improve on the relationship between management and staff.
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BACKGROUND OF THE STUDY
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